Platform features

Everything you need to run guard operations.

Odinseye combines rostering, live field visibility, reporting, compliance, and client transparency in one connected security guard management platform.

Set the week before it starts.

Roster every site, post, and patrol duty with availability, leave, and licence rules applied while the schedule is still being built.

Rostering

Scheduler

Build and publish a duties board across sites, posts, and patrol duties without rebuilding the week by hand.

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The duties board lays out every guard against the day or week, with posts, breaks, and coverage gaps visible at a glance. Publish a roster to lock it for the field while operations keeps editing rights, and roster rule warnings flag conflicts before they reach a shift.

  • Day and week views by site
  • Published and locked rosters with edit control
  • Roster rule warnings for coverage conflicts
Operations desk
Published shifts

Guard roster

Each guard sees their own published week in the app: when every shift starts, at which site, and on which duty.

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Once a roster is published, each guard finds it on the home screen of the guard app as a week list, one row per day, with a month view a swipe away. Days without a shift are shown as plainly as working days, so nobody has to ring the office to ask when they are next on.

  • Week list and month view
  • Shift time, site, and duty on every row
  • Only published shifts reach the guard
Odinseye screenshot: Guard roster
Guard app
Workforce

Availability and Leave

Manage guard availability, leave requests, and absence visibility before the roster is published.

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Availability and leave data flows into scheduling so planners can avoid preventable conflicts. Managers can track requests and understand who is available before committing cover.

  • Availability captured in one place
  • Leave visibility during scheduling
  • Absence context for coverage planning
Compliance

Built in Compliance

Rostering support for valid licence checks and working time law enforcement.

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Compliance controls help schedulers catch problems before shifts are assigned. Licence validity and working time rules can be considered during rostering, reducing avoidable risk and rework.

  • Valid licence checking
  • Working time rule support
  • Compliance prompts during roster planning
Operations desk

Give the guard a shift they can follow.

Posts, patrol routes, checkpoints, and check-ins reach the guard app with the instructions and the proof steps already attached.

Site coverage

Static posts

Manage fixed-position duties with post instructions, attendance proof, and site context.

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Static posts keep guards focused on assigned duties at a defined location. Supervisors can see which guard is covering each post, when the shift started, and whether post checks are being completed.

  • Post-specific guard instructions
  • Coverage visibility by location
  • QR proof for post checks
Odinseye screenshot: Static posts
Guard app
Field proof

Patrols

Plan patrol routes, verify checkpoints, and review missed or late patrol activity.

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Give guards a clear patrol route and keep operations informed as checkpoints are completed. Exceptions stay visible so supervisors can act before a missed patrol becomes a client issue.

  • Route and checkpoint structure
  • Timed patrol progress
  • Exception visibility for supervisors
Attendance

Geofenced check ins

Require shift starts from approved locations and flag check-ins outside the expected area.

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Geofenced check-ins reduce ambiguity around attendance. Guards can start shifts from the correct site area, while supervisors get a cleaner signal when a shift starts outside the permitted boundary.

  • Location-aware shift starts
  • Off-site check-in visibility
  • Cleaner attendance evidence
Odinseye screenshot: Geofenced check ins
Guard app
Proof of service

QR scanning

Use QR scans to verify patrol checkpoints and static post activity.

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QR scanning gives guards a fast, familiar way to prove they reached the right checkpoint or post. Scan events are timestamped and connected to the active shift for review and client reporting.

  • Checkpoint and post verification
  • Timestamped scan history
  • Evidence linked to the active shift

Watch the operation while it is still running.

Live location, emergency alerts, and shift playback keep supervisors ahead of coverage problems instead of reconstructing them afterwards.

Live operations

GPS tracking of guard

See every online guard on a live map, with site, battery, and last update at a glance.

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The live view plots active guards on a map in real time, with online, offline, and active alarm counts up top. Filter by site to focus on one location, or centre the map on the guards you are watching. Each guard card shows their assigned site, last location update, and device battery so supervisors know both where a guard is and whether that signal is about to go stale.

  • Real-time map of all online guards
  • Filter by site with one-click centring
  • Last update time and battery per guard
Operations desk
Safety

Welfare checks

Get an open alert the moment a guard misses their check-in window, ready to acknowledge and resolve.

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Guards confirm their safety on a timed check-in window during a shift. If a check-in is missed, operations sees an open welfare check alert naming the guard, their site, and how long it has been outstanding, so supervisors can acknowledge it and follow up before it becomes a real incident.

  • Alerts on missed check-in windows
  • Guard and site named on every alert
  • Acknowledge and resolve workflow
Operations desk
Safety

Alarm system

Give guards an emergency alarm workflow they can use from the field app.

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When a guard needs urgent help, the alarm system gives them a direct way to raise an emergency alert. Operations can see the alert in context with the active shift and guard location.

  • Emergency alert from the guard app
  • Location-aware escalation context
  • Fast supervisor visibility
Review

Shift playback

Replay guard movements after a shift to understand what happened and when.

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Shift playback turns location and activity history into a reviewable timeline. Supervisors can inspect patrol movements, check-in events, and exceptions without relying on memory or phone notes.

  • Timeline-based movement review
  • Useful for investigations and disputes
  • Patrol and check-in context preserved

Turn the shift into a record clients can inspect.

Reporting, controlled client visibility, and a migration path that moves your existing operation onto the platform without a manual rebuild.

Reporting

Reports

Triage incident reports by status and priority, from submitted through to closed.

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Incident reports land in a single queue with counts for open, submitted, in review, needs info, escalated, and closed, so nothing sits unassigned. Filter by status, priority, and report type, search by guard or site, and assign each report to the right person to keep investigations moving without losing context.

  • Status and priority triage in one queue
  • Filter and search by guard, site, or type
  • Assignment tracking through to closure
Operations desk
Client visibility

Client portal

Give clients controlled visibility into the operations that matter to them.

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Clients can gain a clearer view of service delivery without asking supervisors for manual updates. Share the right operational evidence, reports, and site activity in a controlled portal experience.

  • Client access to relevant activity
  • Cleaner service transparency
  • Less manual report chasing
Onboarding

Free data migration

Bring existing guard, client, site, and operating data into Odinseye without starting from zero.

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We help move existing operational data into the platform so rollout is not blocked by manual admin. Guard records, client sites, posts, patrols, and setup data can be prepared for launch.

  • Existing data imported for launch
  • Reduced setup burden on managers
  • Cleaner transition from legacy tools

Walk through the platform with your operation in mind.

We shape the walkthrough around your sites, team size, reporting workflow, and client visibility needs.